Polish fingernails and toenails Clean, cut and shape nails Recommend colors, rhinestones and designs based on each customer’s style Prepare and clean beauty station in-between appointments Sterilize equipment before use Inform clients about additional services and offers Give hand and foot massages Offer nail care treatment tips (e.g. how to strengthen nails and how to make manicures last longer) Up-sell treatments and beauty products, when appropriate Take an interest in customers (e.g. chatting with them during appointments and remembering their preferences)